Shipping Policy

🚚 Shipping Policy

We are committed to delivering your purchases efficiently and on time. This Shipping Policy outlines our shipping options, processing times, and other important details regarding your order delivery.

🌍 Order Origin

All orders are shipped directly from our international fulfillment centers, located in the United States, China, and the United Kingdom, depending on stock availability. This global structure allows us to offer a wide range of products with affordable prices and guaranteed quality.

⏰ Estimated Delivery Times

  • United Kingdom: between 7 to 15 business days after payment confirmation.
  • United States: between 7 to 15 business days.
  • In some cases (such as high-demand periods or customs delays), the delivery time may extend up to 20 business days.

You will receive a tracking code via email as soon as your order is dispatched, allowing you to track your package until it reaches your home.

📦 Shipping Options

  • Free Shipping: Enjoy free shipping on all orders.
  • Standard Shipping: Delivery estimated within the timeframes listed above, depending on the product’s origin.
  • Express Shipping: Delivery estimated in 2 to 3 business days (additional costs apply).

⏱️ Processing Time

  • Order Processing: Orders are processed within 1 to 2 business days after purchase.
  • Shipping Confirmation: You will receive a confirmation email with tracking details as soon as your order is shipped.

💰 Shipping Fees

  • Free Shipping: Available on all orders.
  • Standard and Express Shipping: Calculated at checkout based on the order’s weight and destination.

✈️ International Shipping

  • Availability: We offer worldwide shipping.
  • Customs Fees: Customers are responsible for any customs duties or import taxes associated with international shipments.
  • Delivery Timeframes: International delivery times may vary depending on the destination country, generally between 10 and 20 business days.

📮 Shipping to P.O. Boxes

  • Standard Shipping: Available for delivery to P.O. boxes.
  • Express Shipping: Not available for delivery to P.O. boxes.

🔎 Order Tracking

Once your order has been shipped, you will receive an email with tracking information.
You can track your order using the tracking number provided or by accessing your account on our website.

📦 Lost or Damaged Items

  • Report the Issue: If your order is lost or damaged during transit, please contact us immediately at simplifiedmoments.store01@gmail.com or WhatsApp +5521964530721, providing your order number and details about the issue.
  • Resolution: We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

⏳ Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, holidays, or customs processing.
If there is a significant delay, we will contact you by email to keep you informed.

✨ Thank you for your trust! Our commitment is to ensure your order arrives safely, on time, and with the quality you deserve.